We believe in 100% customer service and strive here at PaperEkart to please all users and always try to do our best to take care of our valuable customers. Once the product is dispatched, following return and refund policy is applicable.
These categories cannot be returned:
(a) Items which have been already used.
(b) Goods once confirmed Received as per specification.
(c) 24 hours after receipt of the goods.
(d) Goods damaged while transporation or in unloading.
(e) If the item you purchased is not in the same condition as you received it.
We will send an email to notify you about the order processing at PaperEkart. If the stock is available, we will notify you within 24 hours. And if the stock is not available, you will get the refund of the order within 72 hours.
If it’s approved, then your refund will be processed within a certain amount of days, and the credit will automatically be applied to your original method of payment.
Check your bank account first if you haven’t received a refund.
Now contact your Bank, it may take some time before your refund is officially posted.
Then, contact us on mail : firstname.lastname@example.org
You can contact us at email@example.com if you’ve done all the process and still have not received your refund.
Information use and ownership
The provided information will be used in case we are facing the problem to process your order. We can also use your information to send you updates on the latest products and newsletter from our side. PaperEkart is a sole owner of the personally identifiable information which is related to individuals, companies or entities purchasing services or products from us.
You can contact us any time if you have any questions regarding the returns and refund policies.
Mail us: firstname.lastname@example.org
Call us: +91-9324641122